Theatre Hall 17
Tuesday 26th September
Wednesday 27th September
11.00 - 11.30
Whether just concerned with one unit or a whole portfolio, large or small there are many ways that you can benefit from Alan’s experience in this dauntingly wide field. What signs to look out for to help you to identify opportunities and perhaps to help you to avoid making some costly mistakes that the unprepared or the unwary can make when looking to acquire or otherwise deal with their property interests.
12.30 - 13.00
The seminar would inform takeaway/Restaurant owner about the online market growth, changing customer buying behaviour and how takeaway/Restaurant owners can capitalise on the online growth and keep their customers ownership. The seminar would emphasize the importance of having their own complete online platform to cater all services including table booking, food ordering and how the restaurant website can play a vital role in marketing communications of a takeaway/Restaurant
13.15 - 13.45
We are an Executive Agency and Trading Fund of the Department for Business, Energy and industrial strategy (BEIS). We promote innovation by providing a clear, accessible and widely understood Intellectual Property (IP) system, which enables the economy and society to benefit from knowledge and ideas. We do this by granting rights (Patents, Trade Marks, Designs and Copyright) and also developing IP policy and providing advice to businesses.
14.00 - 14.30
Lewis Silkin LLP consistently ranks in the top tier of UK law firms for brand management. One of the firm’s brand protection lawyers will discuss legal considerations that go into protecting a new brand in a cost-effective way, both domestically and internationally
14.45 - 15.15
How businesses can create “Wow moments” with right combination of technology and human touch. Creating excellence and customer experience doesn’t have to be difficult. What small businesses needs to go through to create an experience that turn satisfied customers into loyal customer evangelists using technology. Increase customer engagement, build personalized relationship and wow customers by automating marketing efforts and implementing mobile and email strategies.
15.30 - 16.00
Why are so many hospitality businesses missing out on big energy reduction savings? We’ll look at the different areas of design, specification and operation to highlight the reductions that can be achieved and why investing in energy reduction will probably deliver some of the best paybacks and ROI’s.
16.15 - 16.45
Michael will be sharing his award-winning knowledge and hospitality marketing experience, to help you profit from opportunities available to you on social media. Top tips and 6 MUST DO’S to help you increase bookings, engage with your customers and turn them into raving fans to promote your restaurant, takeaway, bar or hotel. This will include how to use Video and images to make your business stand out from your competitor.