Keynote Theatre 1
Delivery Mates: Sponsor of the Keynote Theatre

Keynote Theatre 1

About Sponsor:

The fastest Delivery Company On-Demand for Online Retailers in London. When customers order,`next day delivery` is no longer fast enough; they want their goods there and then. We are able to provide a qualified express service, delivering within the hour and making your clients happier in less time.

Our environmentally-friendly electric bikes cut through gridlock quickly, and carry twice the volume as petrol bikes for the same price. You can track the package en route through our purpose-built app, so both you and the consumer know exactly when it will arrive. And all our couriers are trained in customer relations, so are wonderful ambassadors for your company.

Tuesday 26th September

Wednesday 27th September


11.00 - 11.30

Neil Manhas MSc ACMA

Delivering growth through transforming customer experiences

The seminar will look at why Pizza Hut’s delivery channel of 425 UK huts has adopted a mindset and method that centres on being customer led, fact based and fast paced. The seminar reveals how the UK business is reimagining its core customer proposition and leveraging technology to yield sustainable growth.


11.45 - 12.15

Mark McCulloch

Marketing in 2017 (rip up your marketing plan and start again)

It’s 2017, yet most people are marketing like it is 1987 or worse. Let’s all be brave, rip up our marketing plans, rewire our thinking to target your customers (current and new) where their attention really is with the modern content which people want to consume. This presentation will help you with all of the above and help you leapfrog the competition who are living, marketing and doing business from decades ago.


12.30 - 13.00

Graham Corfield

The Recipe For Future Takeaway Success

Graham Corfield, Managing Director of Just Eat, highlights how the British Takeaway Campaign has influenced the industry and how the Takeaway Economy Report nods to even greater success in the future.


13.15 - 13.45

Phil Peters

Chinese Takeout 2.0

At Zing Zing, we’re changing the Chinese takeout industry for the better, delivering a better-quality product with industry-leading service. Following last year’s hugely successful Crowdcube raise, we’re starting to open stores all over London with wok-fresh flavours, superfast delivery and great value for our customers. Come and hear about how we’re planning to become the best Chinese takeout in the world.


14.00 - 14.30

Daniel Spinath

The French Revolution - or There’s no Business like the Crepes Business

The traditional niche crepes segment is developing into a sizeable and highly versatile business. Crepeaffaire is leading the Revolution - find out how the market leader is turning a traditional mom & pop model into a scalable concept


14.45 - 15.15

Rodrigo Uliano

Future of OnDemand Deliveries

Ondemand deliveries not only retain your customer base but helps to grow it as well, competing with even the largest online retailers and gaining a competitive advantage against other local businesses.


15.30 - 16.00

Ashley Sheppard (Call Systems Technology) & Tom Weaver (Flypay)

“Is delivery the curse or the cure for the casual dining sector?”

It’s no secret that delivery is dominating our industry, with research firm NPD Group valuing it at a staggering £3.6bn last year. Consumer needs and expectations are rapidly changing and operators are now having to consider whether this is the time to get into bed with the major players, to not only meet demand but also reap the benefits of an additional revenue stream. The session will cover the current challenges faced by operators, whilst also providing key insight and solutions into making delivery work for their business.


16.15 - 16.45

Eric Ho

My journey from F&B to Million Dollar Shark Tank Investor

International speaker Eric Ho will be sharing with you the 4 core fundamentals of how he went from college drop out to founding a fast food noodle bar franchise and now becoming a million dollar investor on TV Show Shark Tank (America's Dragons Den). The 4 keys will be based around 1. Positioning and Branding 2. Effective Marketing Strategies 3. Pitching for finance 4. Automation and Growth Hacking Eric has reached out to thousands of individuals around the world sharing the stage with world class leaders like Richard Branson and James Caan. This is a MUST ATTEND session especially if you are looking to take your business to the next level.