Tom is an entrepreneur passionate about building a ground-breaking business that can make someone’s day.
Since founding Ordoo, he reckons he’s cumulatively saved his users a year of wasted time standing in queues and waiting around for their orders. It’s all about the people, and he likes to talk to individual customers about how his app has made their day easier. Ordering food and drink from a smartphone takes the hassle away and people can enjoy their experience.
Building Ordoo is Tom’s first involvement with the food and drink industry – it’s been a great start! Tom loves working with the best independent coffee shops, cafes, lunch spots, restaurants and bars. The passion people have for food and drink in this industry is infectious.
Panel Session: Serving up an Improved Customer Experience
In a time when customer satisfaction is very much the prime driver of growth in the industry, how can restaurants entice the next-generation diner who is demanding an increasingly personalised and immersive customer experience? Panel Theatre Hall 15 - Wednesday 14:00 - 14:30