Partner at Mindset Associates; Former Head of Customer Experience at William Hill
Stuart is a Founding Partner in Mindset Associates. Mindset Associates is an innovative Leadership and Customer Experience agency passionate about making the world a better place by improving the way teams are led by “Changing The World One Leader At A Time”.
Mindset Associates’ ground-breaking approach is based on neuroscience and a deep understanding of human behaviour, transforming organisations by inspiring the formation of positive keystone habits. Mindset Associates clients include McDonalds, Merlin, Majestic and Fujifilm.
Prior to Mindset Associates Stuart has held senior management roles in both Customer Experience and Operations within various retail and hospitality sectors including Whitbread, Punch Taverns, Spirit, William Hill and has also had a prior stint of running his own pub business.
Innovation Award Judge
More information about the Innovation Awards coming soon....