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19 & 20 November 2019


Rachel Chatterton: Speaking at the Call and Contact Centre Expo

Rachel Chatterton

Senior Innovation Manager  -  Starbucks

Leading in Coffee Innovation

With the number of coffee lovers across Europe growing at pace, Starbucks recognises why it''''s so important to lead in food and drink innovation, and continue to surprise its customers whilst keeping coffee at the heart of everything they do. Rachel will talk about Starbucks R&D journey in this EMEA region including their recent opening in Italy.

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