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19 & 20 November 2019


Matthew Davies-Benjamin: Speaking at the Call and Contact Centre Expo

Matthew Davies-Benjamin

Beat Concepts

Buying Non-Consumables Ethically

How do you know the labour standards of the workers who made the plates your customers eat off? Were your staff uniforms sewn together by underage workers? How ethical are the paper straws you’re using?

Matthew will take you on a whistle stop tour of this complex area, explaining what steps you can take to ensure you and your customers can be proud of the way you do business.

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