The Food Entrepreneur Show logo

19 & 20 November 2019

ExCeL LONDON

Lawrence Santangeli: Speaking at the Call and Contact Centre Expo

Lawrence Santangeli

Product Owner - Platform  -  KFC UK & Ireland

Loyalty + Delivery Platforms through Agile Methodologies

Creating and setting up of digital platforms for Delivery and Loyalty Programs can be a daunting task and trying to plan for every needed eventually is not only stressful but also impractical. Using Scrum a framework of Agile I will talk through the benefits of minimum viable products and gaining customer insight and using data to decide on features to add or remove.

Tweet about this seminar