The Food Entrepreneur Show logo ZaPayGo

19 & 20 November 2019

ExCeL LONDON

ZaPayGo
James Hacon: Speaking at the Call and Contact Centre Expo

James Hacon

Leading Brand Strategist  -  Think Hospitality

Considering Customer Journey in Design

Amazing creative and design is well worth the investment to create inspirational spaces and stand-out brands. The best design starts from a place of understanding the consumer behaviour, occasions and motivations, not just your clients brief, it should enhance the customer journey and experience. James Hacon will share his insight on how to understand customers from his experience of working with more than 50 brands in 9 countries.

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