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19 & 20 November 2019


Ian ODonnell: Speaking at the Call and Contact Centre Expo

Ian ODonnell

Real Point Media

Feeding the Social Media Monster

Social Media, from Twitter to Trip Advisor, it can be the monster in the room for many bars, restaurants and hotels. Ignoring it is no longer an option but doing it "right" can be time consuming and fraught with challenges. This seminar will guide you through the social maze and will be filled with practical tips to ensure you and your customers are setting the social sphere ablaze and driving punters through your door.

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