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19 & 20 November 2019


Ellie Gill: Speaking at the Call and Contact Centre Expo

Ellie Gill


#Downthemarket in a Digital Age

Using an app that lets customers fill their basket by location, unlocks click & collect and is your payments provider. Is this what the future Market Place will look like? Ellie Gill believes it should, having taken a look at the industry, consulting for the national body NABMA. She argues that mobile trading needs to change to level the playing field online – and she’s launched the app to do it.

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