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19 & 20 November 2019


Edward Hallett: Speaking at the Call and Contact Centre Expo

Edward Hallett


Mitigating the Challenges of Staff Management

Cost pressures are increasingly placing a significant burden on small independent coffee shops with limited revenues and financial backing. While employees are a company’s most important resource, they are also its biggest cost. Catch this session to hear how you can save resources whilst managing your staff more efficiently.

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