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19 & 20 November 2019


Mike Kelly: Speaking at the Call and Contact Centre Expo

Mike Kelly


Panel Session: Driving Customer Loyalty Through Technology

With customer loyalty programmes becoming the order of the day across the sector, it''s time to embrace the industry''s hottest trend if you want to stay ahead of the competition and keep your customers coming back for more. Catch this session to hear how technology is driving change in the customer loyalty landscape.

Panel Theatre Hall 16 - Tuesday 11:00 - 11:30
Panel Theatre Hall 16 - Wednesday 14:00 - 14:30

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